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4.8 stars on Google
Professional Website Maintenance
Keep your website secure, updated, and performing at its best. Our maintenance plans handle updates, backups, security, and technical support so you can focus on running your business.
Regular Updates
Security Monitoring
Daily Backups
What is Included
Complete Website Care
Our maintenance plans cover everything your website needs to stay secure, fast, and up-to-date. No surprises, no hidden fees.
Core & Plugin Updates
WordPress core, themes, and plugins updated regularly with compatibility testing before deployment.
Security Monitoring
Continuous malware scanning, firewall management, and immediate response to security threats.
Daily Backups
Automatic daily backups stored off-site with easy one-click restore if anything goes wrong.
Performance Optimisation
Regular speed audits, database cleanup, image optimisation, and caching configuration.
Bug Fixes & Troubleshooting
Quick resolution of technical issues, broken features, and compatibility problems.
Content Updates
Minor text changes, image swaps, and content tweaks included in your monthly allowance.
Uptime Monitoring
24/7 monitoring with instant alerts if your site goes down. We respond before you even notice.
Priority Support
Direct access to our Australian support team for any website questions or issues.
Why Maintenance Matters
The Real Cost of Neglecting Your Website
A website is not a set-and-forget asset. Without regular maintenance, small issues compound into expensive disasters.
Without Maintenance
What happens to neglected websites
Security Vulnerabilities
High RiskOutdated WordPress and plugins are the #1 cause of website hacks. 90% of hacked WordPress sites were running outdated software.
Broken Functionality
High RiskPlugin conflicts and compatibility issues accumulate over time, causing forms, checkout, and features to stop working.
Slow Performance
Medium RiskDatabase bloat, unoptimised images, and expired caching rules slow your site down, hurting SEO and conversions.
No Recovery Options
Critical RiskWithout regular backups, a hack, failed update, or hosting issue means starting from scratch or paying thousands to recover.
SEO Penalties
High RiskGoogle penalises slow, insecure sites. Hacked sites can be blacklisted entirely, destroying your search rankings.
Lost Revenue
Critical RiskEvery hour your site is down or broken, you lose potential customers. E-commerce sites can lose thousands per day.
With Maintenance
How we keep your site healthy
Always running the latest, most secure versions
Issues caught and fixed before they cause problems
Fast load times that convert visitors to customers
Daily backups mean you can recover from anything
Protected SEO rankings and online reputation
Peace of mind knowing experts have your back
99.9%
Uptime
0
Hacks
24hr
Response
Did you know?
The average cost to recover a hacked WordPress site is $2,500 to $10,000. A yearly maintenance plan costs less than a single cleanup.
Maintenance Checklist
Everything We Do to Keep Your Site Running
A comprehensive look at the tasks we perform regularly to keep your website secure, fast, and reliable.
Updates & Patches
- WordPress core version updates
- Plugin updates with compatibility testing
- Theme updates and patches
- PHP version compatibility checks
- Security patch deployment
- Staging environment testing
Security
- Firewall configuration and monitoring
- Malware scanning and removal
- Brute force attack prevention
- SSL certificate monitoring
- User access audit
- Security headers configuration
- Login attempt monitoring
- File integrity checks
Backups & Recovery
- Daily automated backups
- Off-site backup storage
- Database backup verification
- Media library backups
- Backup restoration testing
- Disaster recovery planning
Performance
- Page speed monitoring
- Database optimisation
- Image compression
- Cache configuration
- CDN management
- Core Web Vitals monitoring
- Mobile performance testing
- Resource cleanup
Monitoring
- 24/7 uptime monitoring
- Downtime alerts and response
- Error log monitoring
- Broken link detection
- Form submission testing
- E-commerce checkout testing
Reporting
- Monthly maintenance report
- Update changelog
- Security scan results
- Performance metrics
- Uptime statistics
- Recommendations
50+
Tasks Per Month
Weekly
Update Cycles
Daily
Security Scans
24/7
Uptime Monitoring
Maintenance Plans
Choose Your Level of Care
All plans include Australian-based support, regular updates, and peace of mind that your site is in good hands.
Essential
For small business websites that need basic care
$99/month
- Weekly WordPress & Plugin Updates
- Daily Backups (7-day retention)
- Security Monitoring & Firewall
- Uptime Monitoring
- 30 Minutes Content Edits/Month
- Email Support
- Monthly Health Report
Most Popular
Professional
For businesses that rely on their website
$199/month
- Twice-Weekly Updates with Testing
- Daily Backups (30-day retention)
- Advanced Security Suite
- 24/7 Uptime Monitoring
- 1 Hour Content Edits/Month
- Priority Email & Phone Support
- Quarterly Performance Audit
- Database Optimisation
- Image Optimisation
Enterprise
For mission-critical websites and e-commerce
$399/month
- Daily Updates with Staging Tests
- Hourly Backups (90-day retention)
- Enterprise Security & WAF
- 24/7 Monitoring with Instant Alerts
- 3 Hours Dev Time/Month
- Dedicated Account Manager
- Monthly Strategy Calls
- Performance Optimisation
- CDN Management
- E-commerce Support
- Same-Day Emergency Response
All prices are in AUD and exclude GST. Annual plans available with 2 months free. Custom plans available for multiple sites.
How We Onboard You
Getting started with maintenance is simple and risk-free
Every project begins with understanding your vision. We dive deep into your goals, target audience, and competitive landscape. From there, you'll get a detailed project plan with clear milestones, ensuring complete transparency throughout our partnership.
01
Site Audit
02
Initial Cleanup
03
Setup Monitoring
04
Ongoing Care
Trusted by Australian Businesses
See what our clients say about our maintenance and support
“Excellent service and results! The team at Tempest Digital really knows what they're doing. Highly recommend for any business looking to grow online.”
J
Jackie Vrocher
“Tempest Digital has been great to work with. Their team really knows their stuff, keeps things clear, and the results have been fantastic. Highly recommend!”
S
Sam
“From the start, the team at Tempest Digital took the time to truly understand our business and our goals. They delivered exactly what we needed. Thank you!”
M
Mena Helaye
FAQ
Frequently Asked Questions
Everything you need to know about our website maintenance services.
Still have questions?
Contact our teamOur maintenance plans include WordPress core, theme, and plugin updates, daily backups, security monitoring and malware scanning, uptime monitoring, performance optimisation, and priority support. Higher tier plans include additional features like content edits, staging environments, and dedicated account management.
Essential plans include weekly updates. Professional plans are updated twice weekly, and Enterprise plans receive daily updates. All updates are tested in staging environments first (Professional and Enterprise) to ensure compatibility before being applied to your live site.
If your site is compromised while on a maintenance plan, we will clean and restore it at no additional cost. We have daily backups to restore from, and our security monitoring usually catches issues before they cause real damage. Sites without maintenance typically cost $2,500-$10,000 to clean professionally.
Yes, we maintain WordPress websites regardless of who built them. We will conduct an initial audit to understand your setup and identify any existing issues. Some sites may require initial cleanup work before being added to a maintenance plan.
Absolutely. You retain full access to your WordPress admin. We recommend coordinating major changes with us so we can ensure backups are current and test compatibility. Minor content changes are yours to make anytime.
Additional development work beyond your plan's included hours is billed at our standard hourly rate of $150/hour. We always get approval before starting any work that would exceed your allowance, so there are no surprise charges.
We perform automated daily backups of your entire site including files, database, and media. Backups are stored securely off-site in Australian data centres. Depending on your plan, we retain backups for 7, 30, or 90 days. Restorations can be done with one click or by our team.
Response times depend on your plan and issue severity. Critical issues (site down) are addressed within 4 hours on Essential, 2 hours on Professional, and 30 minutes on Enterprise. Most routine issues are resolved within 24 hours.
Yes, we maintain WooCommerce and other WordPress e-commerce sites. Our Professional and Enterprise plans include e-commerce specific checks like checkout testing, payment gateway monitoring, and inventory system health checks.
Yes, maintenance plans are month-to-month with no long-term contracts. We ask for 30 days notice to cancel. If you are on an annual plan, you can cancel with a prorated refund for unused months.
Yes, all plans include monthly reports detailing updates applied, security scan results, uptime statistics, and any issues encountered. Professional and Enterprise plans include additional performance metrics and quarterly strategy recommendations.
Our maintenance plans are primarily designed for WordPress websites, which covers the majority of Australian business sites. We can also maintain other PHP-based CMS platforms. Contact us if you have a non-WordPress site to discuss options.
Ready for Worry-Free Maintenance?
Get in touch to discuss your maintenance needs. First month is risk-free.
Free consultation available