Privacy Policy

1. Introduction

Tempest Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tempestdigital.com.au or engage our digital marketing services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or marketing communications
• Engage our services as a client
• Participate in surveys or promotions
• Contact us via email, phone, or social media

This information may include your name, email address, phone number, business name, website URL, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyse usage patterns and website performance
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device that help us improve your experience.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyse data. These services include:

• Google Analytics (website analytics)
• Google Ads (advertising)
• Meta/Facebook (advertising and analytics)
• Email marketing platforms
• CRM and project management tools

These third parties have their own privacy policies governing how they use your information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under Australian Privacy Principles and applicable laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us at hello@tempestdigital.com.au.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymise it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.